Price
Loop's paid plans start at $155 a month (Essential) and $340 a month (Advanced). The free option, Checkout+, is funded by a fee your shoppers pay at checkout.
A self-serve alternative to Loop Returns
Loop is built for large brands and is sold through its sales team. Easyback is self-serve: install it yourself, start free and pay a fixed monthly price without a contract.
Why merchants look for a Loop Returns alternative
Getting started
Loop's pricing page asks you to book a demo, and merchants report a sales call and an activation code before they can use the app.
Contracts and volume
Merchants report annual contracts with return-volume tiers and per-return charges above them.
What you get with Easyback
Start the same day
Install from the Shopify App Store and set it up yourself. The Free plan covers 30 requests a month.
A price you can plan
Paid plans from $9.99 to $129 a month, monthly or yearly, with no contract and no per-return fees.
Built for EU stores
A labelled EU withdrawal button on every plan, and a portal in 15 languages.
See the full comparison → Easyback vs Loop Returns
What Easyback does not do yet
- Return shipping labels (planned for the Pro plan)
- Exchanges for a more expensive product with payment of the difference
- Instant exchanges before the return arrives
- Fraud scoring and point-of-sale returns
- Warehouse and 3PL integrations
When Loop Returns is the better fit
If you are a large brand with a high return volume and need Shop Now exchanges with upsell, instant exchanges, label rate shopping and warehouse integrations, Loop is built for that.
Frequently asked questions
Do I need a sales call to use Easyback?
No. You install Easyback from the Shopify App Store and set it up yourself. Support is there if you want help.
Is there a contract?
No. You pay monthly or yearly and can cancel from your Shopify admin.
Information from each app's public Shopify App Store listing and pricing page, checked on October 25, 2026. Prices are in USD and may have changed since. All trademarks belong to their owners.
Make returns your easiest workflow
Set up Easyback in minutes and give customers a return experience that brings them back.