Easyback vs Return Prime
A side-by-side look at the things merchants ask about most when they choose a returns app.
Return Prime has a broad feature set and many integrations, priced per request. Easyback keeps pricing flat: more free requests, a cheaper first plan and no per-request charges.
| Easyback | Return Prime | |
|---|---|---|
| Free plan | 30 requests a month | 5 requests, then $0.49 per request |
| First paid plan | $9.99 a month, 60 requests | $19.99 a month, 60 requests |
| Overage fees | None | Per-request charges over the quota |
| Auto-approval | From $9.99 | From $19.99 |
| EU withdrawal button | Every plan | Included on the free plan |
| Admin languages | 15 | English |
Information from each app's public Shopify App Store listing and pricing page, checked on October 25, 2026. Prices are in USD and may have changed since. All trademarks belong to their owners.
Why merchants switch to Easyback
30 free requests instead of 5 · Same 60 requests for $9.99 instead of $19.99 · No per-request charges and 15 admin languages
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