How it works

  1. 1

    Your store sets the language

    The portal uses the language the customer is browsing your store in.

  2. 2

    Reasons and emails follow

    Return reasons and customer emails use the same language.

  3. 3

    You stay in yours

    The app follows your admin language; emails to you use your store's primary language.

Included languages

Western Europe

English, German, French, Spanish, Italian, Dutch, Portuguese (Brazil).

Northern and Central Europe

Swedish, Danish, Finnish, Norwegian, Polish, Czech.

And more

Japanese and Turkish. The EU withdrawal labels come in 28 languages.

Frequently asked questions

Do I need to translate anything?

No. The portal, the built-in reasons and the emails are already translated.

What if my store uses a language Easyback doesn't have?

The portal falls back to English.

Read guide → Languages

Make returns your easiest workflow

Set up Easyback in minutes and give customers a return experience that brings them back.

Coming soon to the Shopify App Store