Per-return fees
Essentials costs $19 a month for 20 returns plus $0.50 for each extra return. Premium costs $119 a month for 100 returns plus $1 for each extra return.
An AfterShip Returns alternative without per-return fees
AfterShip Returns is a broad post-purchase suite with labels and many carriers. Easyback focuses on the returns portal and native Shopify returns, with fixed prices and no per-return fees.
Why merchants look for a AfterShip Returns alternative
Return window from delivery
On AfterShip's pricing page, a return window counted from the delivery date needs the Premium plan and an AfterShip Tracking plan.
The free option
The free plan, Return Care, is funded by a fee your shoppers pay at checkout for free returns.
What you get with Easyback
No per-return fees
A fixed price for a monthly number of requests: 30 free, then 60 for $9.99, up to 2,000 for $129.
Delivery date on every plan
The return window starts on the delivery date on every plan, including Free.
EU withdrawal button
A labelled EU withdrawal button on every plan, in the customer's language.
See the full comparison → Easyback vs AfterShip Returns
What Easyback does not do yet
- Return shipping labels and carrier rates (labels are planned for the Pro plan)
- QR code and box-free drop-off returns
- Warranty claims and point-of-sale returns
- Exchanges for a more expensive product with payment of the difference
- Stores outside Shopify
When AfterShip Returns is the better fit
If you need return labels from many carriers, QR drop-off returns, warranty claims or one tool for several ecommerce platforms, AfterShip covers more of that today.
Frequently asked questions
What happens if I go over my monthly requests?
There are no per-return fees. If you regularly need more requests, you move to the next plan.
Can Easyback count the return window from the delivery date?
Yes, on every plan. If a delivery is not tracked, Easyback uses the shipping date.
Information from each app's public Shopify App Store listing and pricing page, checked on October 25, 2026. Prices are in USD and may have changed since. All trademarks belong to their owners.
Make returns your easiest workflow
Set up Easyback in minutes and give customers a return experience that brings them back.