A small free plan
Synctrack's free plan covers 5 return requests a month. Requests above a plan's quota are held until you upgrade or the quota resets.
A Synctrack Returns alternative with more on the free plan
Synctrack is a full returns app with labels and many carriers. Easyback puts exchanges, native Shopify returns, the EU withdrawal button and 15 languages on every plan, the free one included.
Why merchants look for a Synctrack Returns alternative
Basics on paid plans
Variant exchanges and the EU withdrawal form start on Professional ($19.99 a month). Automatic sync with Shopify returns starts on Premium ($49.99 a month).
Portal languages by plan
Professional includes 3 portal languages and Premium 10.
What you get with Easyback
30 free requests
The Free plan covers 30 requests a month, with exchanges and customer emails.
Native Shopify returns on every plan
Every approved request becomes a Shopify return, so refunds, stock and reports stay in Shopify.
EU button and 15 languages
The EU withdrawal button and all 15 portal languages are on every plan.
See the full comparison → Easyback vs Synctrack Returns
What Easyback does not do yet
- Return shipping labels and carrier tracking (labels are planned for the Pro plan)
- Exchanges for a more expensive product with payment of the difference
- AI-suggested exchanges
- An API and webhooks (planned for the Pro plan)
When Synctrack Returns is the better fit
If you need return labels and tracking with many carriers today, or exchanges for pricier products with payment of the difference, Synctrack offers those on its paid plans.
Frequently asked questions
Can I move from Synctrack to Easyback?
Yes. Set your rules in Easyback and replace the portal link in your store. Requests already open in Synctrack stay there until you finish them.
Is the EU withdrawal button really on the free plan?
Yes. It is on every plan, including Free.
Information from each app's public Shopify App Store listing and pricing page, checked on October 25, 2026. Prices are in USD and may have changed since. All trademarks belong to their owners.
Make returns your easiest workflow
Set up Easyback in minutes and give customers a return experience that brings them back.